Privacy Policy

Last Updated: July 8, 2026

Night Giant (“we,” “us,” “our,” “Night Giant”) operates the website nightgiant.in (the “Site”). This Privacy Policy explains how we collect, use, and protect your information when you visit our Site, fill out a form, or place an order.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following information when you interact with our Site:

● Personal Information: Name, phone number, delivery address, city, and email address (when provided).

● Order Information: Products purchased, order value, and payment method (COD/online).

● Technical Information: IP address, browser type, device information, and pages visited, collected automatically through cookies and tracking tools such as Google Tag Manager and Meta (Facebook) Pixel.

● Communication Information: Messages, calls, or WhatsApp conversations you have with us regarding orders or enquiries.

2. How We Use Your Information

We use the information we collect to:

● Process and deliver your orders

● Contact you regarding your order status via call, SMS, or WhatsApp

● Respond to enquiries submitted through our contact/lead forms

● Send you offers, discounts, and product updates (you may opt out at any time)

● Improve our Site, products, and customer experience

● Run and measure the performance of our advertising campaigns on platforms such as Facebook and Instagram (Meta)

● Comply with legal obligations

3. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies, including the Meta (Facebook) Pixel and Google Tag Manager, to understand how visitors use our Site and to show you relevant ads on Facebook, Instagram, and other platforms. You can disable cookies through your browser settings, though this may affect Site functionality.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with:

● Delivery and logistics partners, to fulfill your order

● Payment gateway providers, to process payments securely

● Advertising platforms (such as Meta/Facebook and Google), in an aggregated or anonymized form, or as permitted by their respective terms, to measure and improve our ad campaigns

● Law enforcement or government authorities, where required by law

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You may contact us at any time to:

● Request access to the personal information we hold about you

● Request correction or deletion of your personal information

● Opt out of marketing communications (calls, SMS, WhatsApp, or email)

7. Age Restriction

Our products and Site are intended for individuals aged 18 years and above only. We do not knowingly collect information from anyone under the age of 18.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info.nightgiant@gmail.com Phone: +91 83682 85250 Address: [Full registered business address — please confirm]

2. TERMS & CONDITIONS

Last Updated: July 8, 2026

Welcome to Night Giant (nightgiant.in). By accessing or using our Site and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully.

1. General

● These Terms apply to all visitors, users, and customers of nightgiant.in.

● We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

2. Eligibility

● Our products are intended for adults aged 18 years and above.

● By placing an order, you confirm that you are at least 18 years old and legally capable of entering into a binding contract.

3. Products

● All product descriptions, images, and information on the Site are for general informational purposes only.

● We make every effort to display our products accurately; however, we do not guarantee that colors, packaging, or descriptions are 100% error-free.

● We reserve the right to modify, discontinue, or update any product without prior notice.

4. Orders and Pricing

● All orders placed through the Site are subject to acceptance and availability.

● Prices for products are listed in Indian Rupees (INR) and are subject to change without notice.

● We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, error in pricing, or unavailability of stock.

5. Payments

● We accept payments via UPI, debit/credit cards, net banking, and Cash on Delivery (COD), as applicable.

● Full payment (or COD confirmation) is required at the time of placing the order.

6. Health Disclaimer

● Night Giant products are herbal/Ayurvedic wellness products and are not intended to diagnose, treat, cure, or prevent any disease.

● Please refer to our Disclaimer page for full details before using our products.

7. Intellectual Property

● All content on this Site, including text, graphics, logos, and images, is the property of Night Giant and is protected by applicable intellectual property laws.

● You may not reproduce, distribute, or use any content from this Site without our prior written permission.

8. Limitation of Liability

● Night Giant shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or Site.

● Our total liability, in any case, shall not exceed the amount paid by you for the relevant order.

9. Governing Law

These Terms are governed by the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located at [City, e.g., Ghaziabad/Gautam Buddh Nagar], Uttar Pradesh.

10. Contact Us

Email: info.nightgiant@gmail.com Phone: +91 83682 85250 Address: [Full registered business address — please confirm]

3. RETURN, REFUND & CANCELLATION POLICY

Last Updated: July 8, 2026

At Night Giant, your satisfaction matters to us. Please read our Return, Refund, and Cancellation Policy below.

1. Order Cancellation

● You may cancel your order before it has been shipped by contacting us at info.nightgiant@gmail.com or +91 83682 85250.

● Once an order has been shipped, it cannot be cancelled, but you may initiate a return as per the policy below.

2. Return Eligibility

We accept returns under the following conditions:

● The return request is raised within 7 days of delivery.

● The product is unopened, unused, and in its original sealed packaging.

● The product received is damaged, defective, expired, or incorrect (different from what was ordered).

Returns will not be accepted for products that have been opened, used, or are missing original packaging, except in cases of damage or defect on arrival.

3. How to Request a Return

To initiate a return, please contact us within 7 days of delivery with:

● Your order number

● Photo/video of the product (for damaged, defective, or incorrect items)

● Reason for return

Email: info.nightgiant@gmail.com Phone/WhatsApp: +91 83682 85250

4. Return Shipping

● If the product is damaged, defective, or incorrect, Night Giant will bear the cost of return shipping.

● If the return is due to a change of mind (unopened, sealed product only), the customer will bear the cost of return shipping.

5. Refunds

● Once your returned product is received and inspected, we will notify you of the approval or rejection of your refund.

● Approved refunds will be processed within 5–7 business days to your original payment method (for prepaid orders) or via bank transfer/UPI (for COD orders).

● Shipping charges, if any, are non-refundable, except in cases where the product was damaged, defective, or incorrect.

6. Exchanges

We currently do not offer direct exchanges. If you wish to exchange a product, please initiate a return (if eligible) and place a new order.

7. Non-Returnable Situations

We are unable to accept returns or offer refunds if:

● The return request is made after 7 days of delivery

● The product has been opened, used, or tampered with (unless damaged/defective)

● The claim is based on personal results not matching expectations, as individual results with wellness products can vary

8. Contact Us

For any questions regarding returns, refunds, or cancellations:

Email: info.nightgiant@gmail.com Phone: +91 83682 85250

4. SHIPPING & DELIVERY POLICY

Last Updated: July 8, 2026

1. Shipping Coverage

We currently ship our products across India (Pan-India delivery), subject to serviceability by our courier partners in your pincode.

2. Order Processing Time

Orders are typically processed and dispatched within 1–2 business days of order confirmation.

3. Delivery Timeline

● Estimated delivery time is 4–7 business days from the date of dispatch, depending on your location.

● Delivery timelines may be extended due to public holidays, weather conditions, courier delays, or other circumstances beyond our control.

4. Shipping Charges

● We offer free shipping on all orders across India.

● (If applicable in future: Any change in shipping charges will be clearly communicated at checkout.)

5. Order Tracking

Once your order is shipped, you will receive a tracking link/number via SMS, WhatsApp, or call to track your shipment.

6. Cash on Delivery (COD)

We offer Cash on Delivery on eligible orders and pincodes. COD orders may be confirmed via a call or WhatsApp message before dispatch.

7. Delivery Attempts

Our courier partners will make up to 2–3 delivery attempts. Please ensure your contact number and address are accurate to avoid delivery failure. If delivery fails after multiple attempts, the order may be returned to us, and you may be contacted for re-shipment (additional charges may apply for COD orders).

8. Discreet Packaging

We understand the sensitive nature of our products. All orders are shipped in plain, discreet packaging with no mention of the product name or brand on the outer box, to protect your privacy.

9. Contact Us

For any shipping-related questions:

Email: info.nightgiant@gmail.com Phone: +91 83682 85250

5. DISCLAIMER

Last Updated: July 8, 2026

Please read this Disclaimer carefully before using nightgiant.in or purchasing any product from Night Giant.

1. Not Medical Advice

Night Giant products are herbal/Ayurvedic wellness and lifestyle supplements. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition. The content on this Site, including product descriptions, blog posts, and testimonials, is provided for general informational purposes only and should not be considered medical advice.

2. Consult a Physician

We strongly recommend that you consult a qualified physician or healthcare provider before using any of our products, especially if you:

● Are under 18 years of age

● Are pregnant, breastfeeding, or trying to conceive

● Have any pre-existing medical condition (including heart, liver, kidney, or blood pressure issues)

● Are currently taking any prescription medication

● Have known allergies to herbal or natural ingredients

3. Individual Results May Vary

Any results, testimonials, or experiences shared on our Site or social media are individual experiences and are not a guarantee of similar results for every user. Results can vary from person to person based on individual health, lifestyle, and other factors.

4. No Guarantee

We do not guarantee any specific outcome from the use of our products. Our products are supplements intended to support general wellness and vitality as part of a healthy lifestyle, not as a substitute for professional medical treatment.

5. Discontinue Use if Necessary

If you experience any adverse reaction, discomfort, or side effects after using our product, discontinue use immediately and consult a doctor.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any linked third-party sites.

7. Limitation of Liability

Night Giant, its owners, and employees shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our products or reliance on any information provided on this Site.

8. Contact Us

If you have any questions about this Disclaimer:

Email: info.nightgiant@gmail.com Phone: +91 83682 85250